MD-2200B AT
(Glass Replacement)
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McFarland Door Mfg. Co., Inc stands behind it's
Warranty and Policies,
if at any time you read something you do not understand please
contact us
for further information. Information is knowledge and we will strive to make you more
knowledgeable.
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Policies and Procedures
CONTRACT DOCUMENT
McFarland Door Manufacturing Co. Inc., Quote/confirmation document is our binding contract
with our Customers. It is required of our customers to sign and date the document to bind any and
all orders processed with us. A space is provided on McFarland Door Manufacturing Co. Inc.,
Quote/Confirmation document for our Customer's purchase order number, or you can provide
your own purchase order form as long as it matches our form as accuracy of the quote order.
ORDER PLACEMENT
Orders should go to the attention of the Quote Department. Orders may be phoned, faxed,
mailed, or emailed.
ORDERS ARE ENTERED INTO PRODUCTION UPON RECEIPT OF SIGNED MCFARLAND QUOTE/CONFIRMATION DOCUMENT.
(Refer to Contract Document above)
QUOTATIONS
Special door quotation requests should be submitted with all the necessary information, including
design, description sizes, etc. Normally, quotes will be returned within 2 or 3 working days. All
quotes, unless otherwise noted, will be in effect for 30 days. If a door is ordered open and a
customer is supplying his own glass, a template may be ordered. Please note: We do charge for
templates. A drawing charge is normally included with all custom quotes.
ORDER CHANGES
The ability to change an order in process will be determined by our Inside Sales Department.
Changes such as glass will be made only if time allows and may result in order delay. Changes in
wood type, model number and/or size will result in order delay and may increase cost.
CANCELLATIONS
CANCELLATIONS WILL NOT BE ACCEPTED ON CUSTOM AND NON-INVENTORY DOORS AFTER 24 HOURS
FROM RECEIPT OF ORDER. It is advisable that you confirm that order with your customer
before submitting it to our order desk. Stock items canceled after shipment will be subject
to minimum 15% restocking charge, $10.00 re-boxing charge and any freight charges.
DEPOSITS/TERMS
Those items not maintained in inventory and specialty doors (odd sizes, non-stock wood) will
require a 50% deposit before we begin production. Order will ship C.O.D. for the balance or
will be billed on previously established terms, (see below for setting up an account).
SETTING UP AN ACCOUNT
Ask us
for a credit application and complete the credit application we send you in detail. Within 5 working
days, credit terms will be established based upon credit information received and analyzed. All new
accounts are required to make a 50% deposit until credit terms are established, thereafter: a 50%
deposit will be required on all purchase orders quoted for those items not maintained in inventory
and specialty doors (odd sizes, non-stock wood), (see deposits). Past due accounts will be subject
to a 1 1/2% finance charge. New orders will not be entered until account is current. Lien information
required upon request.
FREIGHT
F.O.B. your destination via our delivery truck; otherwise Lakeview, Oregon via common carrier.
All shipments are freight Collect. Shipping Department can assist in establishing an account with
our preferred freight company with our current discount passed on to you. Exceptions may be
discussed with Credit Manager. All prepaid freight bills will be assessed an additional $25 fee.
FREIGHT CLAIMS
DO NOT accept shipments which are damaged or have shortages without first noting
discrepancies on freight companies Bill of Lading. If damage is found after opening shipment,
immediately call carrier and have concealed damage claim report completed. Filing of claims with
carrier must be done by person receiving shipment, however; we will supply shipping proof and
documentation to you. All claims for shortages must be made within 5 days after receipt of
goods.
View our Warranty
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